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TribeAura Privacy Policy

Effective Date: December 1st 2024 

At TribeAura (a division of Mukta BluApex Ventures LLC), we value your privacy and are committed to protecting your personal information. This Privacy Policy explains what information we collect, how we use and share it, and your rights regarding your data.

1. Who We Are

2. What Information We Collect

  • Personal Information:
    When you register for an account or make a purchase on our site, we collect your name and email address. We also offer an optional field for your phone number.
  • Payment Information:
    Payment is processed directly by Stripe. We do not store credit card or other sensitive payment details on our servers. Stripe associates your payment information with your email address for subscription purposes.

3. How We Collect Your Information

  • Account Registration and Purchases:
    Data is collected via our online registration forms and during purchase transactions on our website.
  • No Additional Data Collection:
    We do not actively collect other personal data (such as demographic details, location data, etc.) through our website.

4. How We Use Your Information

  • Transactional Purposes:
    We use your data to create and manage your account, process your transactions, and send transactional emails (e.g., account confirmations, password resets, payment receipts, and subscription alerts).
  • Communications:
    We may use your email address to send important updates related to your account, changes to our services, or information required by law.
  • Marketing:
    Your transactional emails consent is not used for unsolicited marketing purposes. If Promotional emails are introduced to TribeAura, We will update you about the same and gather your consent accordingly.

5. Data Sharing and Third Parties

  • Payment Processing:
    We share your email address and necessary transaction details with Stripe solely for payment processing.
  • Other Services:
    Aside from Stripe, we do not share your personal data with third parties. We use certain tools (e.g., FluentCRM, Wordfence Security, Hostinger’s cloud hosting) and security measures (including two-factor authentication and physical & digital encrypted keys) help safeguard your information.
  • No Parent Company Sharing:
    Even our parent company, Mukta BluApex Ventures LLC, does not have access to your personal data.

6. Data Retention and Security

  • Retention Period:
    Your data is retained for as long as your account is active. If you choose to delete your account, your personal information will be removed within one month.
  • Security Measures:
    We protect your information through industry-standard security measures including two-factor authentication, encryption, and secure hosting environments.

7. Your Rights and Choices

  • Access and Updates:
    You can access and update your personal information at any time by logging into your “My Account” section.
  • Deletion Requests:
    If you request account deletion by following our deletion process on the “My Account” section, all of your personal data will be removed within one month.
  • Compliance:
    We comply with applicable data protection regulations (including GDPR and CCPA) and honor your rights as established by those laws.

8. Children’s Privacy

  • Age:
    We do not require or collect information about your date of birth. As such, our services are not specifically tailored for minors. If you are under the legal age for consenting to these terms in your jurisdiction, please do not use our services.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. If any changes are made, we will post the new Privacy Policy on our website and notify you by email or a prominent notice on our platform.

10. Contact Us

If you have any questions or concerns regarding this Privacy Policy, please contact us at:

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