Refund and Returns Policy

Effective Date: December 1^st 2024
At TribeAura, we take pride in delivering premium digital resources, community support, and growth tools for digital creators. Because all of our products and services are delivered electronically, we maintain a strict “all sales are final” policy. Please carefully review our policy below before making a purchase or subscribing to any of our services.

1. Digital Products & Memberships

• Non-Refundable Nature of Digital Goods:
  All digital products, including course materials, boosters, digital resources, and premium content provided through TribeAura, are non-refundable. Once you have accessed our digital content, any transaction is considered final.
• Membership Subscriptions:
  All membership subscriptions (whether they are Core, Plus, Elite, Ultimate, or any Vault access tiers, as well as any add-on memberships such as VIP or Hustlr) are non-refundable. You may cancel your subscription at any time; however, no refund will be issued for fees already paid or for the current billing cycle.

2. One-Time Purchases

• Non-Refundable One-Time Purchases:
  Purchases for one-time digital products such as Boosters and Courses are final. Upon purchase, you will receive immediate and lifetime access to the product, confirming that refunds cannot be provided later.

3. Cancellation Policy

• Subscription Cancellation:
  You can cancel your paid membership at any time by using the cancellation features available in your “My Account” section. Cancellation stops future billing; however, you will continue to have access to the service and digital products until the end of the current paid period.
• No Refunds Upon Cancellation:
  Since TribeAura provides digital goods that can be accessed immediately and indefinitely (as long as your subscription is active), we do not issue refunds when a subscription is canceled.

4. Exceptional Circumstances We understand that there may be rare cases where you feel a refund is warranted. However, due to the nature of digital goods and our operational costs, refunds are seldom granted.

• Duplicate Purchases:
  In the event of an accidental duplicate purchase, please contact us at [email protected] within 7 days of the transaction. We will review your case, but refunds for duplicate purchase errors are provided only at our discretion.
• Technical Issues:
  If you experience technical difficulties that prevent you from accessing your purchased content, please contact our support team at [email protected] immediately. We will work with you to resolve the issue. Refunds will not be issued merely as a result of dissatisfaction or inability to achieve specific results, as all outcomes depend on the user’s own efforts and applications of our resources.

5. Final Note
By purchasing any digital product or subscribing to any service on TribeAura, you agree to the terms of this Returns & Refund Policy. We encourage you to reach out to our support team with any questions or concerns regarding our products or services before making your purchase.

6. Contact Information
If you have any questions or require further assistance regarding our Returns & Refund Policy, please contact us at:

• Support Email: [email protected]
• Privacy Inquiries: [email protected]

By using TribeAura and purchasing our digital goods and services, you acknowledge and accept this Returns and Refund Policy.